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AMS

AMS: maintenance and support for your applications

We maintain, improve and support your applications so your team can focus on the business.

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Application support team
Services

What our AMS covers

Corrective maintenance

Handling and fixing incidents and defects.

Evolutionary maintenance

New features and improvements on demand or hour bank.

User support

Levels 2 and 3 with agreed response times.

Operation and monitoring

Availability, backup and scheduled task follow-up.

Regulatory support

Updates for tax (CFDI) and regulatory changes.

Knowledge transfer

Documentation and orderly transition of existing applications.

FAQ

Frequently asked questions

Can you take over a system we did not build with you?

Yes, after a transition and documentation stage.

Which SLAs do you use?

Agreed by contract according to each application’s criticality.

Contact

Let’s talk about your project

Tell us what you need and a specialist will contact you within 1 business day.

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